Microsoft Teams adds free communities feature to take on Facebook and Discord

Microsoft is launching a brand new communities characteristic for Microsoft Groups in the present day, designed for shoppers to make use of one of the best components of Groups freed from cost to create and arrange teams. The brand new neighborhood characteristic will permit teams to make use of the calendar, assembly, and chat options of Groups.

Options like group chat, calling, and file / picture sharing are all supported, and teams can even be capable of use a shared calendar (which incorporates Google Calendar integration) to arrange neighborhood occasions.

This new neighborhood integration is basically geared toward teams like sports activities golf equipment and even digital neighborhood teams for small companies and easy teams like a carpool for co-workers to arrange transportation. Fb, Reddit, Discord, WhatsApp, Twitter, and plenty of different companies already present quite a lot of methods to arrange teams on-line, so Microsoft is coming into a crowded market, however it believes Groups has one thing completely different to supply.

“What we’ve discovered as far as we’ve been constructing that is that there’s a set of communities who want to get issues achieved,” says Amit Fulay, VP of product at Microsoft, in an interview with The Verge. “These are very distinct from pure fan communities or dialogue communities, and the place I believe our strengths are as an organization… is our means to supply these productiveness instruments.”

Microsoft has created a set of templates for Groups customers to shortly create communities, and these teams shall be restricted to the free shopper model of Groups at launch in the present day. The Microsoft Groups apps on iOS and Android will help communities in the present day, with the desktop variations to observe within the coming weeks. You’ll additionally be capable of simply discover shared pictures and recordsdata inside teams with out having to pin them.

Communities in Groups additionally presents Microsoft with recent moderation challenges. Whereas the corporate is skilled in managing the Xbox community, Skype, and different shopper companies that require moderation, it’s planning to largely observe the Discord mannequin of anticipating communities to implement their very own guidelines and for admins to reasonable their non-public teams.

“We even have a centralized digital security workforce,” explains Fulay. “We have now plenty of expertise throughout Xbox and companies like Flipgrid which were engaged on the moderation stuff. The way in which issues get flagged and moderated, now we have central groups for that.”

Microsoft Groups communities would require a Microsoft account, and teams can simply invite others to affix with a hyperlink. If that hyperlink is unintentionally shared or abused, admins can shortly change the invite hyperlink to handle who’s becoming a member of their neighborhood. Because the communities characteristic is constructed on high of Groups, any digital conferences have options like foyer to make sure solely neighborhood members are becoming a member of calls.

The launch of communities in Microsoft Groups comes practically two years after Microsoft was in discussions to amass Discord. Microsoft additionally failed to amass TikTok and Pinterest and has proven a substantial amount of curiosity in on-line communities and creators. Microsoft has been prepared to spend massive on these companies as a result of, outdoors of Xbox, it doesn’t have an enormous consumer-facing neighborhood like rivals Google, Amazon, Fb, and Apple do.

Communities in Groups might assist clear up a giant hole for Microsoft, however it’s very early days and the characteristic set seems to be relatively primary proper now. In contrast to Discord, you’ll be able to’t merely bounce right into a persistent name along with your on-line group, and the communities characteristic in Groups seems to be extra structured round a inflexible type of group.

“We’re simply getting began,” says Manik Gupta, CVP for Groups shopper at Microsoft, in an interview with The Verge. “We’ll see the place our customers are coming in and learn how to drive our roadmap. We’ll take a look at how individuals are utilizing the product and iterate on that.”

Microsoft employed Gupta greater than a yr in the past to guide a brand new shopper apps effort inside the corporate, and he’s now taken on accountability for the Groups shopper. That ought to imply we see some enhancements to the consumer expertise for Microsoft’s communications device. Microsoft Groups customers typically complain of efficiency points or the complicated facets of the Groups shopper model constructed into Home windows 11 after which having to launch a separate app to entry the work / faculty model.

“One of many issues I’m hoping I can convey [to Teams] is identical degree of simplicity and finish consumer centered method to constructing your entire product all up,” says Gupta. Microsoft has been progressively enhancing Groups efficiency over the previous yr, together with some current latency and framework enhancements, however the promised “Microsoft Groups 2.0” app nonetheless hasn’t absolutely emerged. This may see Groups transfer from Electron to WebView2 and will considerably enhance efficiency for desktop customers.